Privacy and Cookies

Cookie Policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies, how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, please see our Privacy Policy.

You can at any time change or withdraw your consent.

Your consent applies to the following domain: pchondaspecialists.co.uk

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs to analyse what works and where it needs improvement.

Our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are necessary for the website to function the correctly and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are used for understanding how the website performs, how you interact with our website, keeping our services secure, and allowing us to keep providing you with a great user experience.

Necessary: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information.

Analytics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyse how well the website performs and where it needs improvement.

Preferences: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

Should you decide to change your preferences, click on the Cookie Settings tab at the bottom of the page. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Privacy Policy

We are Phoenix Honda Specialists, an independent Honda garage in Heywood, Manchester.

This policy refers to messages submitted via our online contact form on pchondaspecialists.co.uk as well as communication via email, WhatsApp, text, telephone or discussions held in person.

The Contact Us form can be used to submit a booking request or query to Phoenix Honda Specialists. It creates an email that is sent to us at info@pchondaspecialists.co.uk

Your name, contact information and the details of the query will be held for as long as is required in order to resolve your query and any ongoing engagement.

Your data will be securely stored in accordance with GDPR and other data privacy regulations.

You will not be contacted by Phoenix Honda Specialists for marketing purposes or regarding anything not relevant to your query or ongoing communications with the company.

The customer database in the office holds customer details plus quotes, invoices and work done on each vehicle. This information will be kept for 24 months after the last contact with a customer.

We will not share your data with any third parties. Only the team at Phoenix Honda Specialists and our contracted IT and admin partners will have access to our systems.

In accordance with GDPR you have the right to have all your data removed from our systems. This request can be made verbally or in writing.

Your data will be deleted within one month of your request and this will be confirmed to you in writing.

You can also request a copy of all data that we hold on you. We will validate your request to ensure that your data is not given out to another individual.

We take your security seriously.